Hello Jessebrightman,
Thanks for reaching out to us and apologies for the inconvenience.
This type of issue might come if you are using the custom product template or might banner options are not set properly.
It would be good that you can share the detail about the settings and theme template that you are using for your site?
Also, share your site product URL in that you have set the banner.
So, we can review them in detail and get back to you.
Or you can check with the default woocommerce theme and only our plugin settings to confirm that issue is related to site-specific or another plugin conflict.
Let me know your feedback on this.
Best Regards,
Hitendra & Dotstore Team
Hello @jessebrightman
Hope you are doing well.
Can you please review about previous share your feedback with us?
We will be grateful if you found the solution.
Best,
Hitendra & Dotstore Team
Note: Kindly please revise the review
Hello @jessebrightman
Greetings of the day!
We are still waiting for your positive feedback.
Best,
Hitendra & Dotstore Team
Request: Kindly please revise the review.