Doesn’t play well with Elementor

  • usefulmike

    (@usefulmike)


    1 month ago

    3 stars for having nice out of the box features but the “Link” and “Watch Video” widgets in Elementor don’t delete when you delete them. In fact if you delete the containers they’re in they duplicate. I have checked to see if they could be removed from the Text editor out of Elementor but it doesn’t even show up. I have had to wipe 2 pages that had either widgets. I tried to save the blocks as templates but the Link widget was STILL present. Thankfully I was able to delete the template to remove the Link widget but it cost me half of my days work. Please look into this or I’ll have to find a different gamification solution. Thanks

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support bukhari10

    (@bukhari10)

    1 month ago

    Hello @usefulmike

    Thanks for contacting us.

    We have replicated the reported issue on our end and have forwarded it to our technical team for resolution. As soon as the issue is resolved, we will provide you with an update.

    If you have any questions, feel free to reach out. We’re here to assist you.

    Thanks & Regards
    WP Experts Support Team

    • This reply was modified 1 month ago by bukhari10.
    Plugin Support bukhari10

    (@bukhari10)

    1 month ago

    Hello @usefulmike

    We have successfully resolved the issue with the ‘Link’ and ‘Watch Video’ widgets in Elementor.

    The problem was caused by a naming conflict in the widget settings that was preventing Elementor from removing them properly. We have updated the code to correct this conflict.

    You should now be able to add, edit, and delete these widgets without any issues, and your videos and links will continue to display correctly.

    We are also attaching the updated plugin for your reference.

    https://drive.google.com/file/d/1jktKdwBekCDYAJYMJpN00fWq1tlC8n9_/view?usp=sharing

    Thank you

    Plugin Support bukhari10

    (@bukhari10)

    6 days, 4 hours ago

    Hello @usefulmike

    We are pleased to inform you that these issues have been fixed in our recent plugin update, which has already been released. Please update the plugin, and the issues will be resolved.

    If you have any questions, feel free to reach out. We’re here to assist you.

    Thanks & Regards
    WP Experts Support Team

Viewing 3 replies - 1 through 3 (of 3 total)

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