Doesn’t collect data anymore

  • Resolved Jiti

    (@jiti)


    11 months, 3 weeks ago

    Hello !
    Since latest update (?), WP Statistics doesn’t collect data. I tried adding JS tacker in my exclusion list but that’s the same.
    Looks like I’m not the only one. Someone found a fix ?
    Thanks.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Mehmet

    (@gandomi)

    11 months, 3 weeks ago

    Hi @jiti ,

    Thank you for your message, and we’re sorry for the inconvenience.

    Could you please try temporarily disabling the “Bypass Ad Blockers” option under Statistics > Settings > General and check if the issue is resolved?

    We look forward to your reply.
    Best regards,
    Mehmet

    Matthew

    (@mhdizmni)

    11 months, 3 weeks ago

    Dear @jiti,

    I’m pleased to inform you that the issue with the Bypass Ad Blockers feature has been resolved in version 14.13.1.

    This update should also resolve the problem with data tracking.

    Please update the plugin and enjoy!

    — Matthew

Viewing 2 replies - 1 through 2 (of 2 total)

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