Hi @amandapredway ,
Thank you for taking the time to share your feedback with us. I’m really sorry to hear that you are facing issues receiving email notifications for your form entries.
I am sharing some troubleshooting steps with the detailed step-by-step guides here:
1. As the first step, I would suggest cross-checking your notification settings, as incorrect formatting can block emails. In the form builder, go to Settings > Notifications and compare your setup to this guide: WPForms Notifications Setup.
2. If notification settings are correct, the problem is likely unauthenticated WordPress emails being filtered by receiving servers. To fix this, set up an SMTP plugin to send authenticated emails. See our article for recommended SMTP options and setup guides.
3. You can check this troubleshooting guide to help fix common issues.
However, if going through the above steps or following any guide is overwhelming for you, I encourage you to open a support ticket at the WPForms Lite support forum so that our Trusted Advisors can assist you further.
Thank you!
