Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Support Garret L

    (@garret1996)

    Hi @aeonlove

    Thanks for reaching out to us.

    Could you please share a screenshot of how this is setup in the Divi Builder?

    Please let me know!

    Best regards,

    Thread Starter aeonlove

    (@aeonlove)

    So I set up a template in Divi, which simply is using the ‘Post Content’ module to draw in the directory information (first image). I have tried selecting multiple ‘template assignment’ options in Divi to apply the template to the directory category pages – for example, I will share how I have selected ‘All Directory Category Pages’ for Archive pages (image 3) which applies the template but does not display post content, but other times I have tried to use the general ‘All Directory Category Pages’ (image 2) but this has no effect at all (it posts the directory content with no template). Also I’m confused why the template assignment ‘All Directory pages’ (image 4) is not working for these category pages as I have another template I designed for the main Directory pages which is working, it just does not work for the categories. Hope this makes sense.

    Thanks so much.

    Plugin Support Garret L

    (@garret1996)

    Hi @aeonlove

    Thanks for sharing those helpful screenshots.

    Everything looks setup correctly in Divi. Do you have the Disable advanced CPT integration option enabled by chance? You can check this by going to Directory > Settings > General > Advanced.

    Please check that option and let me know if that helps!

    Best regards,

    Thread Starter aeonlove

    (@aeonlove)

    Thanks for the quick reply, for some reason it didn’t register here for me!! I have checked the setting, and it’s currently NOT enabled (so it’s NOT disabling CPT integration). Should it be enabled (ie disabled)? Thanks.

    Plugin Support Garret L

    (@garret1996)

    Hi @aeonlove

    You can certainly try enabling this option to see if that helps.

    If not, to determine the root of the problem, I suggest running a conflict test first. You can refer to this article on how to test for theme and plugin conflicts with Business Directory, which may assist in identifying the issue: https://businessdirectoryplugin.com/knowledge-base/how-to-check-for-plugin-and-theme-conflicts-with-bd/

    I recommend trying this approach, and please let me know your findings.

    Best regards,

    Thread Starter aeonlove

    (@aeonlove)

    Well enabling the CPT integration seems to have worked as far as I can tell, unless I’m missing something! So thank you very much!

    Plugin Support Garret L

    (@garret1996)

    Hey @aeonlove

    Awesome!

    I’m glad to hear that worked for you. If you ever have any questions or issues, feel free to reach out anytime!

    Best regards,

Viewing 7 replies - 1 through 7 (of 7 total)
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