Display bug

Resolved nivos89
(@nivos89)

2 years, 3 months ago

Hi all,

I’ve updated the plugin and woo commerce but it seems like the plug can not display future months anymore. Did anyone else encounter that issue?

When i try to check the display from November to December it just stays on November without doing anything. I also tried to roll back versions but couldn’t make it work.

Anyone knows how to solve this? thanks in advance.

The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)

Cheska
(@cheskatec)

2 years, 3 months ago

Hi @nivos89,

It seems like you have Event Tickets Plus if you have WooCommerce enabled.

If you have an active license and for us to help you better, please open a Support Ticket on our Help Desk in compliance with WordPress Forum Guidelines regarding premium users.

If you do not have an active license then please let us know and we’ll assist you further.

Thread Starter nivos89
(@nivos89)

2 years, 3 months ago

Hi Cheska,

Thank you for helping. Do i have a premium one? i didn’t know TBH.

The person who installed the calendar for us is long gone and i dont have access to our online account and i believe that without it, i can’t open a ticket.

also we don’t have any licensing information under that tab so i can’t find those keys.

any suggestions ?

Plugin Support Darian
(@d0153)

2 years, 3 months ago

Hi @nivos89

Thanks for your message. Upon checking, I could not find any license under your domain. theavenuecookeryschool.com

By any chance, are you using SiteGround Optimizer? If so, please try configuring it based on the recommended configuration in our knowledgebase article, and see if that makes a difference.

https://theeventscalendar.com/knowledgebase/siteground-optimizer/

Let me know how it goes.

Thread Starter nivos89
(@nivos89)

2 years, 3 months ago

Hi Darian,

Thank you for your message. it seems to work well now (before i checked the SG optimiser which i do use). I’ll leave it for now but will keep in mind the plugin if they continue to interfere each other.

Plugin Support Darian
(@d0153)

2 years, 3 months ago

Hi @nivos89

Thanks for your confirmation and I’m glad that it is now working.

If you have a minute, a great review from you would be amazing!

https://wordpress.org/support/plugin/the-events-calendar/reviews/

I’ll close this thread for now, but please do not hesitate to start a new thread if you have other issues at all. This allows us to track topics/issues efficiently and follow the WordPress Forum Guidelines.

Viewing 5 replies - 1 through 5 (of 5 total)

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