hi @problematichild thanks for getting in touch!
Yes, you can offer Autoship without offering a discount on the price – that is completely optional.
Yes, you can use the Bulk Utility (from your screenshot) to set the value for Percent Discount to “0” either by using the up/down arrows in that field or by entering “0”.
If you’re still seeing a discount on your product pages, it may be one of two reasons: 1) your product pages are cached and you aren’t seeing the updated values OR 2) you have not updated both the Autoship Recurring price and the Autoship Checkout Price percent discounts to be “0”.
Also note that by default, your existing Autoship customers will have the same pricing that they signed up with on their Scheduled Orders, so if you want to update their pricing, please you can update product prices for existing Scheduled Orders by updating the Price or Sale Price by visiting WP-Admin > Autoship Cloud >> Products in your WordPress Admin account. Then select either Sync Prices For All Items or Sync Sale Prices for All Items to update the price for all products for existing Autoship subscribers.
If you want further follow up, please reach out to us by sending a contact at https://support.autoship.cloud or using the Chat shown on our website https://autoship.cloud . We have an excellent customer success team that can help you via chat, email or over a screen share with any questions or issues!
Hi @patternsinthecloud
We have updated the discount percentage and cleared the cache. The updates now seem to be reflecting correctly. Thank you for your assistance!
Just one thing to confirm: in the Product Page Autoship Info Link content, does it only accept plain HTML? Is there another option to add shortcodes?
We would like to create the content using Elementor and then add the shortcode, but it seems to be reading the shortcode as plain text instead. Here’s a screenshot for reference: https://prnt.sc/AweRgUUyzRRG
