• Resolved waterworks901

    (@waterworks901)


    We are experiencing a deprecated file path error appearing as ‘debug’ in our WooCommerce logs. These errors appear during the “Place Order flow initiated” and “Session updated with checkout data and totals calculated” sections.

    Here is a summary of the error (site removed and replaced with XXX):

    “last_error”: { “type”: 8192, “message”: “Creation of dynamic property TrustindexCollectorPlugin::$plugin_file_path is deprecated”, “file”: “/home/customer/www/XXX.co.uk/public_html/wp-content/plugins/customer-reviews-collector-for-woocommerce/trustindex-collector-plugin.class.php”, “line”: 42 },

    Please advise on this error and whether a fix is expected. So far, I believe 1 customer has reported a visible error however they could not provide a screenshot to verify (so I am unsure if the error is customer facing – although they were not directed to the thank you page as usually expected).

    Orders still appear to process correctly so far.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Support Akos from Trustindex

    (@akosti)

    Hi @waterworks901 ,

    Thank you for reaching out to us!

    I’ve contacted our developers about this case. We’ll get back to you as soon as we hear back from them.
    In the meantime I’d like to ask for your patience and understanding.

    Best regards,
    Trustindex Support Team

    Thread Starter waterworks901

    (@waterworks901)

    @akosti thank you for acknowledging. I will await your feedback from the development team.

    Plugin Support Lídia from Trustindex

    (@liditrudex)

    Hi @waterworks901 !

    Thank you for your patience, the issue has been resolved.

    Could you please check on your end as well?

    Let us know if you experience any other issue – our team will be here to help.

    Best regards,

    Trustindex Support Team

Viewing 3 replies - 1 through 3 (of 3 total)

You must be logged in to reply to this topic.