I have deleted the plugin and selected the option to clean everything after uninstall. All the users that I created through the plugin were deleted as they are not there anymore when I fresh install the plugin again.
After reviewing your inquiry, it seems that you might be using an outdated version of the plugin. If that’s the case, could you please update it to the latest version, 1.9.0?
Once you’ve completed the update, please check if your queries have been resolved. If not, we will investigate further.
I attempted to replicate the issue on our end, but it doesn’t seem to be caused by our plugin.
The problem might be due to a TLWP plugin functionality conflicted with another plugin. Could you help us troubleshoot by installing and activating the ‘Health Check & Troubleshooting’ plugin?
It is a plugin maintained by the WordPress community in order to troubleshoot common configuration errors and known ssues. It temporarily disables all plugins, and a default theme is used, but only for your use until you disable it or log out.
Please follow the below steps in order to check this:
1. Install and activate the above plugin.
2. Once you activate the plugin, you can click on Troubleshoot link
2. After this, the troubleshooting mode will be enabled, and all the plugins will be disabled, you can then enable the TLWP plugin as below
3. Once TLWP plugin is enabled, you can go to the plugin screen and see if you are still getting the error.
4. If you are not getting the error, it means the issue is occurring due to some conflict. In this case, you can enable other plugins one by one and see which plugin is causing this error.
This problem was caused because of Index WP Users for Speed plugin. When I did a new user indexing the problem was solved. Everything is good. Nothing wrong with your plugin.
We’re glad to hear the issue is resolved and it wasn’t related to our plugin. Thank you for letting us know!
Since everything is sorted, you can mark this thread as resolved. 🙂 If you have any other questions, feel free to open a new thread, we’ll be happy to assist you further.
Thank you once again!
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