Default Minimum Quantity

  • pauletaylor

    (@pauletaylor)


    4 months, 3 weeks ago

    Hi,

    I use this plugin on 3 different websites and it is perfect for what we need.

    However, I have an on-going issue.

    When the plugin is updated, the default minimum quantity of tickets defaults to ‘1’ instead of ‘0’. I need this to be ‘0’ at all times as there are multiple ticket types available.

    To keep it at ‘0’ I am having to roll back the plugin, which is obviously not suitable.

    Has anybody else experience the same issue? Is there a fix for this? Am I doing something wrong?

    Thanks in advance,
    Paul

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    4 months, 3 weeks ago

    Hello @pauletaylor

    Thanks for your message. I just checked on our end, and it’s working fine here. Can you please share your event ticket type section screenshot? If you are using the Min/Max Ticket quantity, then I request you to please open a support ticket in the PRO support, as the Addon is the Premium addon, the Dedicated support team will assist you to solve the issue quickly.

    Thanks for your understanding.

    Best Regards

    Thread Starter pauletaylor

    (@pauletaylor)

    4 months, 3 weeks ago

    Hi Abdullah, thank you for getting back to me. Screen shot above. You can see that the default quantity is set to zero, which is fine with the version of the plugin that I am using at the moment, but when it updates to the latest version it shows (front end) a minimum quantity of 1, which I can’t have as a user needs to choose one OR another ticket, not one of each.

    Really appreciate your help with this.

    Paul

    Plugin Contributor Md. Abdullah Al Mahim

    (@aamahin)

    4 months ago

    Can you please update the plugin to the latest version (5.0.1). I hope the issue has been fixed in this version. Please let me know your feedback.

Viewing 3 replies - 1 through 3 (of 3 total)

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