Dark mode elements still active with Admin switched off

Resolved David Artiss
(@dartiss)

1 month, 3 weeks ago

I recently noticed that dark mode was turned on in my WP Admin, despite not realising I’d turned it on.

I turned it off in the settings and saved them but still elements of the block editor are appearing in dark mode, including the top of the window in the Media Library modal, which makes the tabs at the top unreadable. If I turn off the plugin it resolves the issue, so I know it’s this plugin still doing this.

Can you explain why, if I have Admin dark mode turned off, it still applies ANY changes to the admin? What can I do to restore my admin to how it should be?

Viewing 6 replies - 1 through 6 (of 6 total)

Plugin Support Sazzad Hossain
(@sazzad11)

1 month, 2 weeks ago

Hi David,

Thank you for reaching out, and we sincerely apologize for the inconvenience this may have caused.

To help us assist you more efficiently, could you please create a support ticket through your support portal? This will allow our team to investigate the issue and provide a prompt resolution.

You can submit a ticket here:
https://softlabbd.com/support/

Thank you for your patience and understanding.
Thread Starter David Artiss
(@dartiss)

1 month, 2 weeks ago
No thank you. I don’t wish to sign up to a third party site to have my issue answered. Until recently you were happy to answer them in these support forums, so I would appreciate it if you could continue to do so.

Could you give me a little more detail as to how I can be served “more efficiently” through your site? Any solutions you give to me here will be viewable by anyone else, without need of an account. I know the admins here have strict rules on preventing account data being shared, etc., so this and the openness adds a level of security for me as well.

Thank you, in advance.
- This reply was modified 1 month, 2 weeks ago by David Artiss.
Plugin Support Sazzad Hossain
(@sazzad11)

1 month, 2 weeks ago

Hi David,

We value your concern regarding security.

To help us better understand the issue you are experiencing, could you please share a screen recording showing the problem as it occurs, along with the URL of the affected page? Also, please check whether your Dracula Dark Mode plugin is updated to the latest version. If it isn’t, kindly update it and see if the issue persists.

Thank you for your patience and understanding.

Thread Starter David Artiss
(@dartiss)

1 month, 2 weeks ago

Thank you. I appreciate your flexibility.

Rather than a video, a series of screenshots will probably work best here.

Let’s start with what I’m seeing when your plugin is ACTIVE…

Here’s the settings screen for the admin – https://cldup.com/HLGUcP67pI.png (just to show that I have the admin option turned OFF)

This is what the editor screen looks like: https://cldup.com/GWDrQOl5N3.png

And this is what the media library model looks like: https://cldup.com/w7yE9H7MFM.png. It doesn’t quite capture the majesty of those spinners in the background all being animated. They could give someone seizures.

Now, if I disable your plugin this is what both of those screens look like (and, to be clear, I’ve done nothing other than disable your plugin)…

https://cldup.com/HwrxeaYJog.png

https://cldup.com/jH8xPnzjg1.png

Those both reflect would I believe they SHOULD look like with your plugin installed but the admin section turned OFF.

If it helps you diagnose, looking at the page source for the post editor I still see all your scripts present, including the CSS – I’d not expect to see them if I’d turned this off. Is off really off?
Plugin Support Sazzad Hossain
(@sazzad11)

1 month, 2 weeks ago
Hi David,

Thanks for your cooperation.

Our team has identified the issue and is actively working on a permanent fix, which will be included in the next update scheduled to be released soon.

For now, we recommend applying the following temporary fix:
1. Disable “Block Editor Mode” under the Admin Dark Mode tab in the Dracula Dark Mode settings.
2. Then disable “Admin Dark Mode” under the same tab.
For clarity, please refer to the screenshots:
https://prnt.sc/bxF1xGqj4wIa
https://prnt.sc/cRpDZCd7Sd4x

This should resolve the issue. The upcoming update will fix it automatically.

Thanks for your patience and understanding.
Thread Starter David Artiss
(@dartiss)

1 month, 2 weeks ago

Thank you! I can confirm that your workaround has worked for me.

Viewing 6 replies - 1 through 6 (of 6 total)

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