• Resolved codelapa

    (@codelapa)


    I created the custom field called order_carta, it works correctly, but after the customer places the order and I update the field, the field does not update.

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • Plugin Contributor Yordan Soares

    (@yordansoares)

    Hi @codelapa,

    If this is a field displayed in the checkout form, it is likely that the value is stored at the order data level, when the order is placed, which is the value used for the PDF invoice: We get the data from the order, instead of fetching it from the customer profile. In other words, updating the value of that field in the profile will not affect old orders, but only new ones.

    That said, if it is not a hidden field (some of them are hidden when its meta key starts with an underscore, e.g. _order_carta), you should be able to manually edit the value in the “Custom Fields” panel, which look like the following:

Viewing 1 replies (of 1 total)

The topic ‘Customizable fields not updated in PDF’ is closed to new replies.