Customer details not updating in Customers List
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When we change a customer’s email address, it changes in the User page, it sends the verification email but it doesn’t update in the Customer list? Also the name (as in the clickable ‘Title’ in the Name column} is unchanged.
As it’s a development site I can’t see any live reason to change the name but certainly the email change needs to be registered correctly.
What’s happening here?
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Hi @wizcomhosting,
Testing for you today I was able to change the registered WordPress user details on my test installations and those changes were reflected on the Customer List section of WooCommerce.
Below is a screenshot of customer details before any changes.
Image Link: https://cloudup.com/cNt9HriaV5u
This image shows the name change and email change I applied.
Image Link: https://cloudup.com/cm9xEznO0Ih
When changing the user name and details remember to select the new name from the Display name publicly as setting too.
Image Link: https://cloudup.com/ccQOGAyYaTR
I hope this helps.
@stuartduff Just because you can’t reproduce my issue hasn’t made it go away 😉 I was wondering whether it happened because the Customer that was changed was also a User but your screenshots seem to negate this. I can also confirm the Display Name Publicly as is correct.
In fact, from the issue report it appears that the row in the table wp_wc_customer_lookup is not being updated because I can see the old information in there through phpMyAdmin and, in fact, changing it there changes the details in the Customer’s list
ps can I have an invite to cloudup please 😉
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