Currency codes are not consistently used in invoice

  • Resolved alitschi

    (@alitschi)


    3 weeks, 1 day ago

    Dear Support Team
    We appreciate your plugin. But we discovered two issues which is a problem in a multi-currency shop application. When a customer buys in EUR (and pays in EUR), then a generated invoice correctly shows the price per piece in EUR, but erroneously uses next the currency code of the base currency of the shop (i.e. CHF / Swiss Franc). It is not that the amounts are re-calculated – it is only the wrong currency code which your plugin generates in invoices.
    Also the “no VAT” situation is erroneously translated into “incl. VAT” on the level of the 1st sub-total. We provide a screenshot with marked issues https://petalane.ch/wp-content/uploads/2025/03/invoice_currency_inconsistent.jpg (please provide upload link / possibility). Many thanks for your assistance in adjusting the issues.
    Best regards,
    Alicia

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  • Plugin Support WebToffee Support

    (@webtoffeesupport)

    2 weeks, 4 days ago

    Hi @alitschi,

    Thanks for reaching out.

    Please ensure that you are using the latest version 4.7.5 of the plugin. Additionally, kindly let us know which multicurrency plugin you are using on your site.

    To remove the ‘incl. tax’ text from the invoice document, you may add the following code snippet to your functions.php file or use a code snippet plugin.

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