Critical Error

  • Resolved videsigns.ca

    (@videsignsca)


    2 months, 1 week ago

    The latest version of your plugin crashed a bunch of my sites. Can you confirm whether it’s fixed and what version is fixed?

    PHP Fatal error: Uncaught Error: Failed opening required
    ‘class-atai-elementor-sync.php’

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support joshre

    (@joshre)

    2 months, 1 week ago

    Hello there, this is Josh. I head up engineering over at AltText.Ai.

    And, yes, my sincere apologies—We had a bug that was patched in version 1.10.28. Updating the plugin will immediately fix the issue. If you’re unable to do so, I’m happy to send you a zip file with the plugin that you can directly install. Please reach out to [email protected], and I will happily top your account off with some credits as an apology.

    Please let me know if you have any questions or need any help. Thank you!

    Plugin Support dbalttextai

    (@dbalttextai)

    2 months, 1 week ago

    Hi @videsignsca — yes it’s fixed with version 1.10.28 (the latest available). Could you update to that and let us know if you still get any issues?

    Thank you, and apologies for the problem!

Viewing 2 replies - 1 through 2 (of 2 total)

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