Critical Error

  • leechacks

    (@leechacks)


    5 years, 11 months ago

    Hi
    I have tried to access my website and get the message ‘there has been a critical error on your website please check site admin email inbox for instructions’ thing is I cant log in to my admin page or website.

    Kind Regards

    Lee Hore

    • This topic was modified 5 years, 11 months ago by Yui. Reason: redundant link(s) deleted

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Bheru Lal Gameti

    (@iambherulal)

    5 years, 11 months ago

    Hy @leechacks,
    The website is working fine right now please check again.

    Thread Starter leechacks

    (@leechacks)

    5 years, 11 months ago

    Hi yes the link for the website is working well but when I go to /wp-admin I can’t log in and get the error message. Also when I view the website and you get the tabs along the top for dashboard plug in updates, when clicking that I get the error page

    • This reply was modified 5 years, 11 months ago by Yui. Reason: redundant link(s) deleted
    Bheru Lal Gameti

    (@iambherulal)

    5 years, 11 months ago

    Here you can access can log in page /wp-login.php and if you still facing issues after login turn on the debug mode by following these steps after it you can easily determine why the problem occurred.

    Log in to the C panel.
    Open File Manager.
    Navigate to the directory where you installed WordPress.
    Click on the file wp-config.php to open it in the editor.
    Scroll down to:
    define(‘WP_DEBUG’, false);

    Change this to:
    define(‘WP_DEBUG’, true);

    • This reply was modified 5 years, 11 months ago by Yui. Reason: redundant link(s) deleted
    Thread Starter leechacks

    (@leechacks)

    5 years, 11 months ago

    I have change the line as requested to true but now im getting this error message
    atal error: Cannot redeclare wp_get_user_request_data() (previously declared in /home/delabol2/domains/delaboleunitedafc.x10host.com/public_html/wp-includes/deprecated.php:3964) in /home/delabol2/domains/delaboleunitedafc.x10host.com/public_html/wp-admin/includes/deprecated.php on line 1581

    Thread Starter leechacks

    (@leechacks)

    5 years, 11 months ago

    Hi all sorted now
    I had to log into my hosting server an update my version of wordpress through softaculous, have you heard of this issue before? but its all sorted and working now.

    Kind Regards

    Lee Hore

Viewing 5 replies - 1 through 5 (of 5 total)

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