Hi @teamceluga
This can sometimes happen due to CSS styling conflicts or overrides, either from your theme or custom styles. Can you give me a link to the form so I can investigate directly please?
In the meantime, to help diagnose the issue and determine if anything on your site is interfering with Formidable, we recommend following the steps in this guide: https://formidableforms.com/knowledgebase/what-plugins-are-known-to-cause-conflicts/#kb-how-to-find-a-conflict
We understand that testing like this on a live site can be challenging, so we suggest creating a copy of your site (a staging site) and performing the testing on that. You can create a staging site by copying your site using free plugins like All in One WP Migration or Duplicator, or by asking your host to create a staging site for you.
If you have any questions about this or need further assistance, please don’t hesitate to ask. We’re here to help.
Best regards,
Hi, thank you for your fast answer, that’s great.
i’m gonna try what you explain and let you know if it’s ok; For the moment i can’t give you the url, website is in devollopment mode and can’t share it in public.
i’ll come back as soon as i tried. 🙂
Yes, that’s it !
i uncked “force styles” in “formidable form style”, checkboxes appeared and work as it should be.
Many thanks for your help ! 🙂
