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  • Plugin Support Ahsan Chowdhury

    (@ahsannayem)

    Hello @thuyanhlien ,

    Hello,

    Thank you for your message.

    Fluent Support does not have a dedicated “post widget.” The support form can be added to any post or page using the Shortcode or the Gutenberg block.

    At the moment, Fluent Support does not have a built-in feature to automatically assign tickets to the author of the post where the form is placed. Tickets submitted from the shortcode or block are handled based on your default product, inbox, or workflow configuration — not dynamically by the post author.

    Thank you

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