Connection error

  • Resolved Kalacta

    (@rocafresh)


    4 months ago

    I get a “connection error” whenever i click “start crawler” – basically not working. i got the pro version.

    PHP Version: 8.4.12

    PHP Memory Limit: 2048M

    Max Execution Time: 300s

    The page I need help with: [log in to see the link]

Viewing 2 replies - 1 through 2 (of 2 total)
  • Thread Starter Kalacta

    (@rocafresh)

    4 months ago

    1. Non existent support
    2. Very buggy plugin – will list all issues if required.

    Basically crashes website, and I paid for Pro. Uninstalled.

    Please refund.

    • This reply was modified 4 months ago by Kalacta.
    Plugin Author Atakan Oz

    (@atakanoz)

    4 months ago

    Hello Kalacta,

    Sorry to hear you ran into trouble with the plugin. It’s been working fine for many users, so I’d like to understand what’s unique about your setup.

    First, I want to mention that this forum is meant for the free version of the plugin. Because of that, response times might be slower, especially on weekends. I’m the only founder, developer, and maintainer, and I do my best to handle every request personally.

    Can you confirm if this issue appears only on the pro version? Did you purchase the pro version without trying the free one first? That’s quite a bit unusual, but I still want to help figure it out.

    Refunds are always available if needed, so please don’t worry about that. Before proceeding with one, I’d like to investigate the issue fully so future users don’t experience the same problem.

    Please send the following details to [email protected]:

    • Screenshots of the issue
    • Environment details (PHP version, WordPress version, installed plugins, hosting provider, etc.)
    • Your website URL
    • Temporary login credentials for inspection

    Thank you for your cooperation.

    • This reply was modified 4 months ago by Atakan Oz.
Viewing 2 replies - 1 through 2 (of 2 total)

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