Conflict with Knowledge Base page | WordPress.org

Resolved webpaywaz
(@webpaywaz)

10 months, 3 weeks ago

I’m facing a conflict with the BasePress plugin. When I select the Knowledge Base page, the page content doesn’t appear—only the BasePress search bar and sidebar widget are visible.-https://www.loom.com/share/f0325480397b4f2998be19dd1183347a?sid=f179cd7e-3cb3-4aeb-8c94-cc3df4e14651

Please give me solution for this.
Thank You

The page I need help with: [log in to see the link]

Viewing 4 replies - 1 through 4 (of 4 total)

Plugin Author BasePress
(@codesavory)

10 months, 3 weeks ago

Ideally, please select a blank WordPress page with no content to set as homepage for BasePress.

That said, we have released a new version of the plugin today. Please update to the latest version and see if the problem still persists.

Thread Starter webpaywaz
(@webpaywaz)

10 months, 3 weeks ago

I have updated the plugin and selected a blank WordPress page with no content as the homepage for BasePress. However, the issue persists on our KB page https://paywaz.com/learn/ only the search box appears, and the sidebar widget is not showing under it. I want this –https://snipboard.io/VX68Be.jpg

Please have a look on this video-https://www.loom.com/share/53b20cd79df94e7faa39b8eb737a042f?sid=8d5ce74d-3ff5-4e11-b9c5-8c72cad30b9e

Plugin Author BasePress
(@codesavory)

10 months, 3 weeks ago

Looks like your theme is adding a no sidebar class in the header. Maybe create a page with sidebar and then try this? Hopefully that should solve this issue.

Thread Starter webpaywaz
(@webpaywaz)

10 months, 3 weeks ago

It didn’t solve the issue. Is there a way to add a shortcode to display the sidebar knowledge base widget?

Viewing 4 replies - 1 through 4 (of 4 total)

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4 replies
2 participants
Last reply from: webpaywaz
Last activity: 10 months, 3 weeks ago
Status: resolved