Conflict with Blog2Social

  • Resolved diamich

    (@diamich)


    5 years, 8 months ago

    Last Sunday, I had a post scheduled on Blog2Social that didn’t auto-post. I rescheduled and it failed again. On investigation, their troubleshooting tool says there is a conflict with Wordfence. I contacted them and these were their exact words: ” It seems like the Wordfence Plugin is blocking some essential function that Blog2Social needs to publish your posts on social media. As long as they block it, Blog2Social can‘t function properly.
    The only solution I can think of other than disabling it would be to ask Wordfence to add an exeption in their plugun for Blog2Social so they won’t block us.”

    I’m at a loss as to what could have changed. I attempted deleting the B2S plugin and reinstalling it but it didn’t help.

    Thoughts?

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author Mark Maunder

    (@mmaunder)

    5 years, 8 months ago

    Please ask them to be more specific. It’s their plugin so they should know what is being blocked. Once we know, we can unblock it, if it is indeed something caused by Wordfence.

    Thanks,

    Mark.

    Plugin Support wfphil

    (@wfphil)

    5 years, 8 months ago

    Hi @diamich

    I am following up on behalf of Mark.

    This is likely due to the firewall seeing legitimate Blog2Social plugin requests as being potentially malicious and blocking them. You can either whitelist these requests via the Learning Mode feature or from the Tools >> Live Traffic tool page. Both whitelisting methods are described in our instructions in the link below:

    https://www.wordfence.com/help/firewall/learning-mode/

    Thread Starter diamich

    (@diamich)

    5 years, 8 months ago

    Thank you for the follow up. I put Wordfence in learning mode and scheduled a post. Once again the post failed and nothing was triggered in Learning mode. I’m guessing that if something was already in the firewall rules it would have been block automatically. I looked in the Live Traffic and there were no entries at the time of the scheduled post. Sadly, I’m not getting any assistance from B2S to help figure out what it is that could be blocked.

    Blog2Social-Support

    (@blog2socialsupport)

    5 years, 8 months ago

    Hello @diamich,

    We already wrote you an email. Therefore, we would like to ask you to take a look in your spam folder to see whether it might have landed there. We will gladly continue to support you with your request.

    Plugin Support wfphil

    (@wfphil)

    5 years, 8 months ago

    Hi @diamich

    It certainly sounds as though Wordfence is not involved if the firewall is in Learning Mode and no blocks related to Blog2Social plugin requests were seen in the Live Traffic page feed.

    To completely rule out Wordfence then you can manually disable Wordfence by renaming the Wordfence plugin directory as below:

    ~/wp-content/plugins/wordfence-disabled

    If you still have the same problem then Wordfence can’t be involved.

    To enable Wordfence again then rename the Wordfence plugin directory back to:

    ~/wp-content/plugins/wordfence

Viewing 5 replies - 1 through 5 (of 5 total)

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