conflict with

  • Resolved samkh63

    (@samkh63)


    5 years, 7 months ago

    after client leave the review all of sudden product page crashes and deform everything
    this happens only on the product that customers leave review

    i check my console this is the error i get:
    ” failed to load resource the server responded with a status of 500 (index.php) ”

    after i disable the plugin everything is normal.

Viewing 4 replies - 1 through 4 (of 4 total)
  • Plugin Author CusRev

    (@ivole)

    5 years, 7 months ago

    Thanks for trying our plugin!

    Can you please share a screenshot of the error and URL of the page with problem?

    Thread Starter samkh63

    (@samkh63)

    5 years, 7 months ago

    hi there

    here is the screenshot:
    https://prnt.sc/u4ey16

    at the moment i disable the plugin

    Plugin Author CusRev

    (@ivole)

    5 years, 7 months ago

    Thanks for sharing the screenshot. It looks like there is some CSS conflict with your theme.

    Unfortunately, it is not possible to resolve it without checking the page with this problem. If you don’t want to activate the plugin on your live site, please install it on a staging site and share URL of the product page there.

    Plugin Author CusRev

    (@ivole)

    5 years, 6 months ago

    We haven’t heard from you for more than two weeks. For this reason, I’ll assume that either you are not interested in this question/problem anymore or it has been resolved. If this is not the case, please let us know and we’ll be happy to help.

Viewing 4 replies - 1 through 4 (of 4 total)

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