• Resolved goodwillpharma

    (@goodwillpharma)


    Hello,

    We have a problem using your plugin. We are using the latest, free version of it.

    We did set up conditional custom fields based on a parent radio button, and set these fields required. The aim of this, is if you tick the “Company” option, you have to enter the company’s name and VAT number. The other option is “Private person”, where these two fields are hidden, and not required. It works well on the checkout page.

    However, on the profile page, where you can save the profile’s shipping and billing informations, we are getting an error. If the user saves the shipping information, it shows that these fields (company name, VAT number) are required, regardless what radio button you choose. When you choose the “Private person” option, these two fields are hidden, but still required, so the user cannot proceed.

    Until the problem is solved, we turned off the required method on these fields as a workaround.

    Could you tell us if this is a bug, or is there any method to solve this problem? Could buying the PRO version of the plugin solve this problem?

    Thanks in advance!

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Viewing 5 replies - 1 through 5 (of 5 total)
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