Compatiblity themes

  • Resolved MEMT-NETWORK

    (@memt-network)


    4 weeks ago

    Hi, this is a great and good looking ui plugin. However its not 100% compatible with theme like blocksy. I contact the support because i thought it was there theme, but i already found myself that it is your plugin that causing issues. Blocksy support also came later on that they had already other clients also issues with your plugin. Something is not quite right or made by wordpress standards. can you please check your code.

Viewing 3 replies - 1 through 3 (of 3 total)
  • Plugin Author Rafin

    (@rafinkhan)

    4 weeks ago

    Hi @memt-network,

    We have patched a version of BetterDocs yesterday v4.3.5 which fixed an error with Blocksy theme. Can you please update the BetterDocs plugin and check?

    If you are still encountering any compatibility issue with BetterDocs & Blocksy, please tell us a bit with more details so that we can check and help you out.

    Thank you.

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    3 weeks, 3 days ago

    Hi @memt-network ,

    I just wanted to follow up regarding the BetterDocs update (v4.3.5) that addressed the compatibility issue with the Blocksy theme. Have you had a chance to update and check if the issue is resolved?

    If you are still experiencing any problems or notice any other incompatibilities, please let us know with more details so we can investigate and assist you further.

    Thank you.

    Plugin Support Ashikur Rahman

    (@ashikurwp)

    2 weeks, 4 days ago

    Hi @memt-network ,

    We haven’t received a response since our last reply, so we’re assuming the issue has been resolved.

    We’ll proceed to close this topic for now. You’re always welcome to reopen it or start a new one if you have any further questions or concerns.

    Best regards,

Viewing 3 replies - 1 through 3 (of 3 total)

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