• Resolved Antonia Hiesgen

    (@flashpackjournal)


    Hi!

    I have been trying to fix this for days without success adding the comments section under my posts. I have pretty much tried everything now.

    – Enabling comments from Settings > Discussion.
    – Allow people to post comments on new articles is checked
    – Comment must be manually approved is unchecked
    – Automatically close comments on articles older than X days is also unchecked
    – Making sure the “Allow Comments” in the meta box for every post is checked.
    – Comments ticked under screen options on posts page
    – I also temporarily disabled all plug-ins.

    I remember when I started building the page that I had the comments section disabled, but now all discussion settings are as they should be.

    Any help would be really appreciated! Happy Easter!

    The page I need help with: [log in to see the link]

Viewing 3 replies - 1 through 3 (of 3 total)
  • Amit Singh

    (@apprimit)

    Hello,

    You are using the custom elementor template for the page. OceanWP doesn’t control it. It is not a theme issue and you can check it by switching the theme to the default theme like Twenty-Twenty. It is definitely an Elementor issue. Have you reached the Elementor support about it?

    Thread Starter Antonia Hiesgen

    (@flashpackjournal)

    Hi Amit,

    thanks very much for your reply!

    I have contacted Elementor and am awaiting their reply. It’s strange that Elementor would cause this as I have no problems whatsoever with other aspects of the site functionality.

    Once I have had them look into it, I’ll give an update.

    Thanks again Amit!

    Thread Starter Antonia Hiesgen

    (@flashpackjournal)

    Hi Amit,

    I heard back from Elementor. It was indeed an issue with them.

    The problem was that I hadn’t added the comments widget in the single post template I am using.

    But I could add it now and the problem is solved.

    Thanks again for looking into this for me.

    Antonia

Viewing 3 replies - 1 through 3 (of 3 total)

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