• I have searched it all and done everything I can I think.

    I have commenting turned on in Neve and in each individual post.

    I have installed Health Check and turned off all plug-ins and back on and they do not seem to be the issue.

    When I am in the Neve customizations and on the individual blog post I can see the entire comment box with the words asking for persons name and who is logged in (me as the editor at the time). I can see “leave a reply”, “Yes, notify me of new posts” but I cannot see any of this in my live page.

    I can see the post comment button and the outline of the box but that is it.

    Nothing new was done except a blue host update.

    When I switch over to Astra theme the comment box looks fine.

    Ahhhhhhh…hopefully someone can help. Thanks!

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Moderator threadi

    (@threadi)

    The text of the form is white. You can’t see white on white. A quick solution could be the following custom CSS:

    body .nv-is-boxed {
    colour: inherit !important;
    }

    For a reasonable solution I would recommend you to contact the Neve support: https://wordpress.org/support/theme/neve/

    Thread Starter laurieschamber

    (@laurieschamber)

    Thanks for the reply…. I have not changed any text colors from the time I first created the website. When I type in a comment the text shows as black but the title of the text box etc is not showing. How do I add the custom CSS you mentioned above. Thank you!

    Moderator threadi

    (@threadi)

    You can add this in the backend under Appearance > Customiser > Additional CSS. Or in an option that your theme provides for this.

    Thread Starter laurieschamber

    (@laurieschamber)

    Hmm…did not work but thanks for trying. I’m confused to as this would even happen? If it is a Neve issue, then every blog using Neve would be affected, no??

    Moderator threadi

    (@threadi)

    You wrote the code incorrectly in the field:

    @media only screen and (max-width: 600px) {
      div.wpforms-container-full .wpforms-form{
        text-align:center;
      }
    }
    
    html {
      scroll-behavior: smooth;
    body .nv-is-boxed {
     colour: inherit !important;
    }

    Correct would be:

    @media only screen and (max-width: 600px) {
      div.wpforms-container-full .wpforms-form{
        text-align:center;
      }
    }
    
    html {
      scroll-behavior: smooth;
    }
    
    body .nv-is-boxed {
     colour: inherit !important;
    }

    After that it has to work.

    Unfortunately, I cannot judge whether and in what form Neve users are affected by this because I do not actively use the theme. To clarify such questions, it is best to contact their support forum.

    Thread Starter laurieschamber

    (@laurieschamber)

    Nope….I copied and pasted exactly what you wrote! Weird huh. I cleared cache too.

    I just went to a plug-in comment box.

    I appreciate the help though, thank you!

Viewing 6 replies - 1 through 6 (of 6 total)

The topic ‘Comment Box Half There’ is closed to new replies.