• MechaWear

    (@mechawear)


    Premium user.

    I’ve never seen anything so convoluted, confusing and UNINTUITIVE! I can’t get any work done as I’m constantly trying to uncover how the stupid thing functions. And they keep stacking complexity as if that’s going to make it better. Support and documentation are so scattered or simply non-existent… Don’t even bother googling for answers, they don’t exist. Even AI can’t decipher most how this ridiculous theme works; it returns unrelated nonsense because there’s no sensible documentation for it to draw from. Wish I’d never gotten involved in this madness.

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  • Plugin Support victormonk

    (@victormonk)

    Hey @mechawear

    I completely hear your frustration, and I hope that we can address your issues and help you directly.

    Kadence is built to be a highly flexible and powerful toolset and ecosystem, but with those advanced capabilities comes a learning curve. While we do have a dedicated documentation base and support team, I completely get how tough it is when you can’t easily find the exact answer you need, right when you need it.

    We never want our users to feel stuck, and we are always working to create a user-friendly experience. However, when building fully dynamic solutions, there can naturally be some complexity. The good news is, our team is right here and happy to help you navigate it.

    If you are open to it, please reach out to us directly. Our team is here to help you troubleshoot any issues, track down the right resources, and actually get your project moving forward again.

    Best regard,
    Victor

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