Clashes with Kadence Design library Starter Packs

  • HelenaDenley

    (@helenadenley)


    3 weeks, 3 days ago

    When Event tickets is activated, the Kadence design library doesn’t work – scrolling through available themes in the Starter Packs in the Design Library is blocked.
    Having to deactivate and then reactivate a plugin each time you want to make edits to a page or add sections from the Starter Pack isn’t ideal.

    • This topic was modified 3 weeks, 3 days ago by HelenaDenley.
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  • Plugin Support Darian

    (@d0153)

    2 weeks, 6 days ago

    Hi @helenadenley

    Thanks for taking the time to share your feedback — we really appreciate you reporting this.

    We’re sorry to hear about the issue you encountered with Event Tickets affecting the Kadence Design Library scrolling behavior. Our team has been able to confirm the problem, and a bug report has already been filed with our developers so they can investigate and work on a fix.

    In the meantime, we understand that having to temporarily deactivate the plugin just to access the Starter Packs is not an ideal workflow, and we appreciate your patience while we work toward a proper resolution.

    If you’re open to it, we’d be happy to gather a bit more information about your setup to help our team with the investigation. You can reach out to us through our support channel here:
    https://theeventscalendar.com/support/

    Thanks again for bringing this to our attention — feedback like yours helps us improve the plugin for everyone.

Viewing 1 replies (of 1 total)

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