Checkboxes settings does not save

  • Resolved MarieveC

    (@marievec)


    3 years, 10 months ago

    Hi,

    “Enhanced Text” have this settings checkboxes:
    – Do not display the title
    – Do not show empty widgets
    – Open URL in a new window
    – Automatically add paragraphs to the content
    – Do not output before/after_widget/title

    No matter which checkboxes are unchecked, they always saves as checked.

    Here are the steps I am doing:
    I add a “Legacy Widget” and choose “Enhanced Text”. By default, checkboxes are unchecked. I don’t check any, I put content in the title and text area and I save (“Update” button). I see the message “Saved Widgets.”. Right after that, I reload the page, all the boxes are checked.

    If I try to uncheck the checkboxes again and save again and again, all the checkboxes stay checked, the unchecked state never saves. If I change the title or text, it saves fine.

    Could it be a server memory problem?

    I’ve emptied my cache and test in Firefox and Chrome, it’s the same problem.

    Thanks for your help!

Viewing 3 replies - 1 through 3 (of 3 total)
  • eddierosenthal

    (@eddierosenthal)

    3 years, 10 months ago

    suggestion: please try to empty server cache * if siteground then try flushing memcache and the dynamic cache. ?
    another suggestion: try increasing the core wp memory in your wp config file.
    You are using the gutenberg block editor? * does this happen when you have classic editor installed?

    Thread Starter MarieveC

    (@marievec)

    3 years, 10 months ago

    I tried putting this in config.php, same problem:
    define(‘WP_MEMORY_LIMIT’, ‘256M’);

    I also tried to put this in .htaccess, same problem:
    php_value memory_limit 256M
    php_value upload_max_filesize 256M
    php_value post_max_size 256M

    I have a access to cPanel but see nothing about cache in there.

    I then tried your other suggestion to install “Classic Widget”, and the checkboxes are saving now!!

    so I removed the settings in config.php and .htaccess, everything is working now!

    Thank you very much for your help, it’s much appreciated!

    eddierosenthal

    (@eddierosenthal)

    3 years, 10 months ago

    glad to be of service! i was guessing at it, i have no clue what the gutenberg *WTG) was doing.

Viewing 3 replies - 1 through 3 (of 3 total)

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