Sounds like there may be something interfering with normal functionality. If you have a URL where the form is displayed, I would be glad to take a closer look.
No it is not displayed, check the plugin setting to display form only to logged in users is enabled.
Ok yes I disabled that option
It looks like there was a problem with plugin installation. Try uninstalling/deleting the plugin and try again with a fresh download. After installing and activating, do not make any changes to plugin settings, just reload your page and try again to see if it works.
Hi @jauntymellifluous, just wanted to follow up with this. It’s been a while with no reply, so I hope the issue is resolved? Or if there is anything I can do to help, please let me know. Thank you.
Hey thanks. Yes I think it was working but I stopped using it later as I installed phpbb forums and we are using mchat plugin in that one
Okay thanks for the update. I will go ahead and mark this thread as resolved. Feel free to post again with any further information, thank you.