Hi Rayeason
Sure, it’s possible to do this by updating your HubSpot settings.
If you go settings -> inboxes -> inboxes -> chat -> edit
as shown in this loom you should be able to update that no problem. Let me know if you have any difficulties.
Just a heads up this support forum is more geared towards users that are having specific issues with how the plugin is integrated with their WordPress instance. I understand that your website is running on WordPress but for more generic HubSpot related questions I would direct you to the HubSpot community forum. There are tonnes of great answers here from the HubSpot community which will help you self serve at a faster pace than we would be able to respond on the WordPress plugin support forum.
Best,
Conor
