Can’t unlink jetpack from old inaccessible site.

  • Resolved stephkennerson

    (@stephkennerson)


    2 years, 8 months ago

    I need my jetpack account disconnected from a client site. I haven’t had access to this site for over a year (new owners) and there doesn’t seem to be a way to delete it remotely from my jetpack login.

    Additionally, I setup a staging site on stephaniek52.sg-host.com, and when I deleted the staging site after changing hosts, my client said they received an email saying their website is down. Any way I can delete their jetpack access to that staging link as it’s not in use?

    The page I need help with: [log in to see the link]

Viewing 1 replies (of 1 total)
  • deathlynotes

    (@deathlynotes)

    2 years, 8 months ago

    Hey @stephkennerson

    I removed the Jetpack connection for the live site you mentioned, but we don’t have stephaniek52.sg-host.com connected to the Jetpack on our system.

    Could you check if the notification came from one of our @jetpack.com emails, please?

    Let me know if you have any questions.

    My best regards,

    Michelle

Viewing 1 replies (of 1 total)
  • The topic ‘Can’t unlink jetpack from old inaccessible site.’ is closed to new replies.