can’t setup jetpack

  • Resolved shawntay

    (@shawntay)


    6 years, 8 months ago

    Hello,

    just setup wordpress and went to setup jetpack and I get the error below.

    Error Details: The registration secrets sent by your site do not match the ones the Jetpack server has on record.

    I have checkedd the wp tables and no duplicates, I have installed disable-xml-rpc-pingback.1.2 and checked the SSL and XML-RPC. I have uninstalled jetpack and reinstalled. I’ve even uninstalled wp and reinstalled.

    Please Help.

    The page I need help with: [log in to see the link]

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support darnelldibbles

    (@darnelldibbles)

    6 years, 8 months ago

    Hi there,

    Do you happen to have any security plugins activated? If you do, please try connecting Jetpack with those temporarily deactivated. Let me know if you don’t and we’ll go from there.

    Thanks,

    physlab

    (@physlab)

    6 years, 8 months ago

    I am having the same problem as I receive this error message.

    Error Details: The registration secrets sent by your site do not match the ones the Jetpack server has on record.

    All was working fine, but I needed to upgrade to PHP 7.0. Jetpack no longer permits me to set it up.

    Lowell

    Plugin Support Fotis

    (@fstat)

    6 years, 8 months ago

    Hi @physlab – Can you please start your own thread, as per the Forum Welcome?

    https://wordpress.org/support/plugin/jetpack#new-post

    Thank you!

    Thread Starter shawntay

    (@shawntay)

    6 years, 8 months ago

    This is a brand new WordPress site. I have two other sites working just fine. I even completely removed WordPress and started over. The only plug-ins that I have are Akismet Anti-Spam and Hello Dolly but neither of these are activated. My hosting company said nothing is blocked and they don’t see anything wrong. Jetpack support just said uninstall and reinstall. I have done that several times.

    Plugin Support Fotis

    (@fstat)

    6 years, 8 months ago

    Hi @shawntay,

    Can you please check with your hosting provider that the SSL certificate is configured correctly as the error message suggests that?

Viewing 5 replies - 1 through 5 (of 5 total)

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