Hello @stephfd21,
Thanks a lot for reaching out us. We are really sorry to see that you have faced such issue. Can you please confirm that you have seen any warning while activate the plugin.
Looking forward to your co-operation regarding the same.
Regards,
Bappa
Hi, there was no warning during activating. I can see where the qr code is supposed to be as there is a dedicated description box for it. On the front end there is also a tab to view the qr code but nothing shows.
Hello @stephfd21
Sorry for the delayed response. please make sure that you have wright folder permission on your server and let us know.
Looking forward to your co-operation regarding the same.
Regards,
Bappa
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This reply was modified 8 years, 9 months ago by
Bappa Mal.
Can I give you my login info so you can try to get it to work?
@stephfd21,
Please send us your login details to [email protected] we will look into it.
Regards,
Bappa
@bappa1995,
I have the exact same problem, have you figured out a solution?
Best Regards, Ivan
@ivangs,
Can you please confirm that the issue occur in existing product or newly created product? If it is for existing product then just update that product the plugin will create QR Code for that product.
Looking forward to your co-operation regarding the same.
Regards,
Bappa
@bappa1995,
I have already solved the problem, just reinstalled the plugin, and updated the product. It works perfectly.
Thank you very much
Best Regards, Ivan
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This reply was modified 8 years, 8 months ago by
IvanGS.
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This reply was modified 8 years, 8 months ago by IvanGS.
@ivangs,
Happy to hear from you that you have solved the issue.
Please give us 5/5 if you like this plugin.
Regards,
Bappa
Hey, the issue I was having was due to existing products. I updated the products just as you stated in this post and the qrcodes are showing now. thanks for your help
