can’t renew certificate

  • Resolved Peretz71

    (@peretz71)


    1 year, 7 months ago

    I’ve been using your free plugin for years without any issues. This week I received notice that there are 30 days remaining to renew my certificate, but after uploading the files to the well-known/acme-challenge folder as always, I received a message that varification failed and I should try DNS.

    I followed the instructions for DNS verification, but it too failed.

    What should I do know? What is causing the problem? The only change I am aware of with my site is that GoDaddy just migrated my hosting, but I checked and the DNS A listing is updated properly.

    The page I need help with: [log in to see the link]

Viewing 6 replies - 1 through 6 (of 6 total)
  • Plugin Author SSL Zen – Free SSL/HTTPS

    (@sslzen)

    1 year, 7 months ago

    Hello. We have fixed the issue. We are releasing an update shortly.

    Plugin Author SSL Zen – Free SSL/HTTPS

    (@sslzen)

    1 year, 7 months ago

    If you are using plugin version 4.5.3 or earlier, we recommend uninstalling and deleting the plugin. Then, install the latest version (4.6.0) and complete the setup process. This update resolves all previous issues, and both HTTP and DNS verification should function correctly.

    ymoto

    (@ymoto)

    1 year, 6 months ago

    I’ve been using your free plugin for years without any issues. This week I received notice that there are 30 days remaining to renew my certificate, but after uploading the files to the well-known/acme-challenge folder as always, I received a message that varification failed and I should try DNS.

    The installed version is 4.6.0

    Plugin Author SSL Zen – Free SSL/HTTPS

    (@sslzen)

    1 year, 6 months ago

    @ymoto please try uninstalling, deleting and installing the plugin.

    Thread Starter Peretz71

    (@peretz71)

    1 year, 6 months ago

    Thank you. This resolved my problem.

    wordpressowicz

    (@wordpressowicz)

    1 year, 6 months ago

    @ymoto please try uninstalling, deleting and installing the plugin.

    It resolved my issue too. Thanks good people!

Viewing 6 replies - 1 through 6 (of 6 total)

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