• This has been going on for a while now and Ive been adding members manually but I do need to get this working again. The error message is The Captcha field appears to be incorrect. I am sorry but I did not find any info here re this.. Thanks heaps. Alan

    The page I need help with: [log in to see the link]

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  • Plugin Author xnau webdesign

    (@xnau)

    OK, I would suggest you start by reading the docs on how to configure the Captcha field. Make sure this is all correct. If it still does not work, post here with some details about your configuration and possibly a link to the form so I can take a look.

    Verifying a Human User with CAPTCHA

    Thread Starter gunangler

    (@gunangler)

    Thanks heaps for your response. yes I have all those settings as per the image but only dif is I have a different “group” setting. I have tried to turn off the setting to “not required” but the changes do not take …. change… I might add it has worked fine for many years.

    At present the captcha will not verify a correct answer. ie 3-1 =2 incorrect… 5+1=6 incorrect try again and so on until you give up…

    The form is at https://outdoorsparty.co.nz/join/ Im also happy to email you access to the admin..

    Plugin Author xnau webdesign

    (@xnau)

    This can happen on systems where the database is cached. This may have been a change that your hosting provider made, which broke this functionality. We haven’t made any changes to how this works for many years. You may want to ask them about this, what is happening is the options table is getting cached (very common with shared hosting plans) and so the form can’t get a fresh value out of it.

    Plugin Author xnau webdesign

    (@xnau)

    You can try checking the “Use Alternate Session Method” setting, this is in the plugin settings under the Advanced tab.

Viewing 4 replies - 1 through 4 (of 4 total)
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