OK, I would suggest you start by reading the docs on how to configure the Captcha field. Make sure this is all correct. If it still does not work, post here with some details about your configuration and possibly a link to the form so I can take a look.
Verifying a Human User with CAPTCHA
Thanks heaps for your response. yes I have all those settings as per the image but only dif is I have a different “group” setting. I have tried to turn off the setting to “not required” but the changes do not take …. change… I might add it has worked fine for many years.
At present the captcha will not verify a correct answer. ie 3-1 =2 incorrect… 5+1=6 incorrect try again and so on until you give up…
The form is at https://outdoorsparty.co.nz/join/ Im also happy to email you access to the admin..
This can happen on systems where the database is cached. This may have been a change that your hosting provider made, which broke this functionality. We haven’t made any changes to how this works for many years. You may want to ask them about this, what is happening is the options table is getting cached (very common with shared hosting plans) and so the form can’t get a fresh value out of it.
You can try checking the “Use Alternate Session Method” setting, this is in the plugin settings under the Advanced tab.