Hello @jwbdv
This is most commonly caused by caching. Please temporarily disable your caching plugin and try disabling the payment methods again. After disabling the payment methods:
- clear all caches
- refresh the Payments page
- check if the methods stay disabled
If the issue still happens, please follow these steps to share your system status report with us:
- Navigate to
WooCommerce > Status in your site’s admin panel.
- Click
Get system report and then Copy for support.
- Paste the report into PrivateBin
- Share the generated link here so we can review the details thoroughly.
We are waiting for your system report to proceed with the analysis.
Kind Regards,
Krystian
Hello @jwbdv
Since we haven’t heard back from you, we’ll assume everything is working as needed.
If you have any more questions, feel free to start a new thread or directly reach out for help. You can get support by opening a ticket with our service desk here: Request Support. Please include this thread’s URL in your ticket for reference.
Kind regards,
Krystian
