Thanks for the screenshots of the console and also for clearing all the caches. It’s always a good idea to clear the caches before troubleshooting.
The main problem I see with your console log is a big one. HD Quiz is not loading. Like… at all.
After the HDFields init
you should see HD Quiz v2.0.5 init
followed by logs about the current page being fetched. However, since we are not getting that script means that the script itself is not even being loaded.
Right now, the only cause I can think of this is that your site (or at least your current admin page) is using http instead of https. But even so, I would expect you to see an error about loading the file which I do not see in your console log. Do you have an SSL certificate installed on your site? Can you ensure that when logged into your admin area, you are actually on the https version instead of the http?
If your site does not have an SSL certificate – I strongly recommend installing one! I think, based on your previous response, that you are using Cloudflare, so you should have an automatic SSL certificate already from them.
If for some reason you do not have a certificate or are otherwise unable or unwilling to install one, I luckily still do have a solution for you (assuming the issue is in fact, SSL related) that is very easy to implement, but will requires a tiny edit to one of the files.
If you are positive that this is not an SSL issue and that you are viewing the page from an HTTPS address, the next debug step is to look at the source code of the page (right-click the page, and select View Source / View Page Source) and do a search/find (CRTL + F) for hdq_admin-js-module
. This is the name of the script file that should be loading for you, but isn’t. The file itself is assets/admin.js?ver=2.0.5
If you cannot find the file, it likely means that there is a critical error somewhere on your site that is occurring at some point before HD Quiz is able to load, and we can track it down from there.