Cannot save option to send to Mobile App users

  • Resolved ogbcashdown

    (@ogbcashdown)


    2 months, 3 weeks ago

    After migrating to the new setup, I cannot save the setting to send notifications to Mobile app subscribers. The “Save Settings” button is greyed out and does nothing, even after I click the slider.

Viewing 7 replies - 1 through 7 (of 7 total)
  • Plugin Author OneSignal Push Notifications

    (@onesignal)

    2 months, 3 weeks ago

    Hello, this is likely some kind of cacheing issue and simply clearing the cache or disabling it, updating the setting, then enabling it should fix it.

    Thread Starter ogbcashdown

    (@ogbcashdown)

    2 months, 3 weeks ago

    It turns out that I had to reenter the REST API key before it would let me save the option to enable Mobile app. Everything is working now

    Thread Starter ogbcashdown

    (@ogbcashdown)

    2 months, 3 weeks ago

    It seems that this setting does not persist. I reenter the API key and it allows me to save “Send notification to Mobile app subscribers,” but then after a reboot of the server the setting is unchecked again.

    enforces

    (@enforces)

    2 months, 2 weeks ago

    “It seems that this setting does not persist. I reenter the API key and it allows me to save “Send notification to Mobile app subscribers,” but then after a reboot of the server the setting is unchecked again.”

    I have the same issue. It’s annoying. After 7 days this checkbox will be disabled.

    I see that this setting is saved in the database as OneSignalWPSetting “send_to_mobile_platforms”.

    You can change the fragment from “send_to_mobile_platforms”;i:0 to “send_to_mobile_platforms”;i:1 in the database

    Or modify php code in onesignal-notification.php to “== 0”

    if (get_option('OneSignalWPSetting')['send_to_mobile_platforms'] && get_option('OneSignalWPSetting')['send_to_mobile_platforms'] == 0) {

    • This reply was modified 2 months, 2 weeks ago by enforces.
    Thread Starter ogbcashdown

    (@ogbcashdown)

    2 months, 2 weeks ago

    Thank you. That seems to work for now.

    Thread Starter ogbcashdown

    (@ogbcashdown)

    1 month, 3 weeks ago

    The bug relating to persistence still exists in 3.0.6.

    Plugin Author OneSignal Push Notifications

    (@onesignal)

    1 month ago

    Hi there,

    We just released version 3.1.0 of our wordpress SDK and it should fix these issues.

    Full details on our Github:

    https://github.com/OneSignal/OneSignal-WordPress-Plugin/releases/tag/v3.1.0

    Can you please upgrade and let us know if you are still having problems with this?

    Thank you again for your patience!

Viewing 7 replies - 1 through 7 (of 7 total)
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