cannot login – Cloudflare?

  • Resolved rainacorn

    (@rainacorn)


    8 months, 2 weeks ago

    Hello. When I try to log in, I get a message asking me to wait 15 hours. I’ve done some troubleshooting and can confirm the following:

    – MY IP in the Loginizer Dashboard and on whatismyipaddress.com are different
    – I’m using Cloudflare

    I’ve seen a couple forum posts where the developer asked about Cloudflare but that wasn’t the issue. I couldn’t find any documentation of what to do if using Cloudflare.

    Thanks!

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Support Vardan

    (@vardan05)

    8 months, 2 weeks ago

    Hello,

    Would you please try setting HTTP_X_FORWARDED_FOR in the dashboard of the Loginizer Method field, which is just beside where your IP is shown.

    See if that fixes the issue you are facing.

    Regards,
    Vardan

    Thread Starter rainacorn

    (@rainacorn)

    8 months, 2 weeks ago

    I’ve tried all the methods in the drop down and none of them change the IP.

    Plugin Support Vardan

    (@vardan05)

    8 months, 2 weeks ago

    Hello,

    Would you please tell if you have tried HTTP_CF_CONNECTING_IP using the custom option?

    Regards,
    Vardan

    Thread Starter rainacorn

    (@rainacorn)

    8 months, 1 week ago

    That worked for making the IPs match!

    I’ve re-enabled brute force protection. Previously, it took a while before it started locking me out again. So I’ll follow up in a few days when I try to log in again.

    Thank You!

    Plugin Support Vardan

    (@vardan05)

    8 months, 1 week ago

    Hello,

    Glad to know it worked, let us know if you face any issue again.

    Regards,
    Vardan

Viewing 5 replies - 1 through 5 (of 5 total)

The topic ‘cannot login – Cloudflare?’ is closed to new replies.