cannot login

  • Resolved sradom

    (@sradom)


    7 years, 2 months ago

    when I try to open plugin detective I cannot login I use my WordPress.org login which works for wordpress.org but won’t open plugin detective. Need help with this.

Viewing 5 replies - 1 through 5 (of 5 total)
  • Plugin Author NSquared

    (@croixhaug)

    7 years, 2 months ago

    Hi @sradom, it sounds like you’re using your wordpress.org username/password (sradom), but Plugin Detective actually needs the info for your WP install – the one you enter at yoursite.com/wp-admin/

    Hope that helps, let us know if you have any additional questions. Just make sure not to post any sensitive credentials here in the forum 🙂

    Thanks,
    Nathan

    Thread Starter sradom

    (@sradom)

    7 years, 2 months ago

    Thank you for your reply, But, I tries using my website/admin username and password which I just used successfully to log into my site and it still did not work. Any other suggestions?

    Plugin Contributor Natalie MacLees

    (@nataliemac)

    7 years, 2 months ago

    Hello @sradom,

    Can you please email us at [email protected] so we can get more information about the problem? We’ll work with you to get it figured out so the plugin is working for you. Sorry that it’s giving you troubles!

    –Natalie

    Thread Starter sradom

    (@sradom)

    7 years, 2 months ago

    Nathan-Any results yet from the temporary login I sent
    you?

    Plugin Author NSquared

    (@croixhaug)

    7 years, 2 months ago

    The latest update (v 1.1.3) we just released fixes this issue which affects some hosting environments 🙂

Viewing 5 replies - 1 through 5 (of 5 total)

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