Cannot get plugin to work | WordPress.org

Resolved derekdean
(@derekdean)

7 years, 6 months ago

I have just installed, activated, and generated two separate carousels to test; however, when I try to insert into a page or text block by clicking the PC icon, the two carousels do not pop up as options (yes, they are published). I can provide screenshots.

The page I need help with: [log in to see the link]

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Thread Starter derekdean
(@derekdean)

7 years, 6 months ago

Link to screenshots below:
https://pointclearsolutions.box.com/s/yaoblotsl04ck94zv798z1e8dus0acsv

Uzzal
(@uzzalth)

7 years, 6 months ago

Hi @derekdean,

Sorry for the inconvenience. It might happen for page/content loading problem. After refreshing it should work fine.
The task can be done in an easier way by copy and pasting. Simply copy and paste the shortcode to the page/post and publish the page/post.
screenshot → https://prnt.sc/kwwr5m

If the issue is not resolved by following the steps, we need to work on your dashboard to fix the issue. Could you please send us a temporary admin access to your site via email? Here is the email address → [email protected]

Thank you.

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2 replies
2 participants
Last reply from: Uzzal
Last activity: 7 years, 6 months ago
Status: resolved