Cannot edit new lesson with elementor

  • maryins

    (@maryins)


    1 month, 3 weeks ago

    Hi everybody,

    I’ve been experiencing an issue on my website and since I’m not a developer, I’ve been worried a lot. When I create a new lesson and I click the button to edit it with elementor, the button seems to be inactive. The weird thing is that I can edit already made lessons with elementor.

    I have tried disabling all plugins and the problem seems to be with Learnpress and Elementor. I’d like to note that I don’t have any problems if I edit a new page and not a lesson.

    I use these versions: PHP 7.4 , Elementor 3.34.1 , Learn press 4.3.2.7

    Any help would be immensely appreciated.

    • This topic was modified 1 month, 3 weeks ago by maryins.

    The page I need help with: [log in to see the link]

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  • Plugin Support brianvu-tp

    (@briantp)

    1 month, 3 weeks ago

    Hi maryins,

    Thank you for reaching out and sharing your situation!

    The issue you described likely requires an in-depth investigation of your site’s internal configuration.

    Since we cannot securely access your login details here to perform a live check, we invite you to use our official support system. This will enable our developers to safely investigate your site and pinpoint the exact issue.

    Please follow the steps below to create a ticket with the title: “maryins – Cannot edit new lesson with elementor”

    To help you further, we recommend creating a free support ticket through our official forum.

    Please visit our official help desk and click on the “Support” and follow the instructions in this video to create your ticket.

    Thank you for your understanding and patience while we resolve this issue.

    Best regards,
    Brianvu-tp

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