Hello,
Please give us a URL of your post page.
We will try to help you.
J.
It’ curious, the default WordPress comment system is still active.
Did you enabled GraphCommment into the General settings tab for all posts at any time ?
Do you use a security or caching plugin that can prevent other plugins or modify your template ?
You can test by disabling all your other plugin just one second and look if the GraphComment is showing? Then re-enable other plugins one by one to detect the culprit.
Best regards,
J.
Thread Starter
NaNEDI
(@kudouyuzi)
Did you enabled GraphCommment into the General settings tab for all posts at any time ?
– Yes
Do you use a security or caching plugin that can prevent other plugins or modify your template ?
– No
You can test by disabling all your other plugin just one second and look if the GraphComment is showing? Then re-enable other plugins one by one to detect the culprit.
– Tried, the problem still cannot be fixed.
Ok, this is very very strange.
It needs more investigations.
Can you send me a temporary admin access to you WP admin by email at [email protected] ?
We’re totally blind, the problem is probably in your WordPress.
Best,
J.
Hello,
We want to reproduce your problem, can you give me your PHP version, WordPress version ?
And do you have a custom template ? If you switch your Theme, is GraphComment always missing ?
Best,
Thread Starter
NaNEDI
(@kudouyuzi)
We want to reproduce your problem, can you give me your PHP version, WordPress version?
>> PHP 7.4.10, WordPress latest
And do you have a custom template? If you switch your Theme, is GraphComment always missing ?
>> https://themeforest.net/item/newsmag-news-magazine-newspaper/9512331
To start, please take a look at this page and try to verify that everything is activated in your theme.
https://forum.tagdiv.com/enabledisable-comments/
We already had the problem with this theme editor and the last time he replied that he did not support GraphComment. You can write to them on their support to ask…
This THEME has a settings to ENABLE/DISABLE COMMENTS ON POSTS that may be at DISABLE.
View post on imgur.com
If despite of that the WordPress comment section is not displayed, the problem is from the EDITOR of this Newspaper that is not respecting the WordPress standard.
Contact the support and open a ticket explaining that you use a third-part comment plugin that is not replacing the comment section.
https://forum.tagdiv.com/forum/newspaper/
Best regards,
