• Resolved DieterN

    (@dietern)


    Since 22.12.2024 Burst doesn`t work.
    I deactivated all of the plugins and activated them individually…unfortunately without success I suspect it’s the plugin “compilancy”, but it had worked before. To my knowledge nothing was changed in the configuration. Thanks for the help

    The page I need help with: [log in to see the link]

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  • Plugin Author Hessel de Jong

    (@hesseldejong)

    Hi @dietern,

    Thanks for your message. From what I can see I don’t suspect it is Complianz as the requests are being send to your server properly.

    Could you enable debugging and let us know what is in the debug log?

    You have two options: installing the WP Debugging plugin (https://wordpress.org/plugins/wp-debugging/) or following the instructions below to access the error log. After installing the debugging plugin, visit the your website in an incognito tab and if you have an IP block from another network (or temporarily disable), then in the top bar you should hover “Debug quick look” and click view file raw. Please let us know what’s in there.

    1. To enable debugging in WordPress, edit the wp-config.php file in the root of your WordPress installation and add the following lines before the line /* That’s all, stop editing! Happy publishing. */:

    define(‘WP_DEBUG’, true);

    define(‘WP_DEBUG_LOG, true);

    define(‘WP_DEBUG_DISPLAY, false);

    @ini_set(‘display_errors’, 0);

    define(‘SCRIPT_DEBUG’, true);.

    1. Save the file. 
    2. To check the debug log, locate the debug.log file in the wp-content directory and open it with a text editor. 
    3. Please share the error message with us.
    4. To disable debugging, edit the wp-config.php file again and change define(‘WP_DEBUG’, true); to define(‘WP_DEBUG’, false);. Disable debugging on live sites for security and performance.

    Kind regards,
    Hessel

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