Hi @mswinoga,
Thank you for taking the time to share your experience. We’re genuinely sorry to hear that you’re feeling frustrated, and we’d really like to help clarify and resolve the issues you mentioned.
Regarding language support, our plugin fully supports Loco Translate, and around 96% of the texts are translatable. If you faced any difficulty, could you please let us know which specific text strings were not working? We’ll be happy to check and assist.
For technical support, we try our best to respond on all available channels within office hours, and according to our records, we replied to your queries as promptly as possible. If you felt any delay or missed response, we truly apologize for that experience.
About the bugs you mentioned (edit mode issues, image distortion, currency problems) — these issues are not present in the latest version. It’s possible this could be caused by a theme or plugin conflict. If you can share a screenshot or screen recording, it would help us investigate properly and provide an accurate solution.
You also mentioned shortcodes not working. Currently, we don’t have similar reports from other users, but different use cases can behave differently. Please let us know which shortcode and how you’re using it, and we’ll take proper action.
We understand that getting started with a new plugin can sometimes feel overwhelming at first. However, once everything is set up correctly, many users find it easy and smooth to use. We’d really appreciate the chance to assist you and turn this experience around.
Please feel free to reach out to us again, we’ll be glad to help.
Thank you for your feedback, it helps us improve.
Best Regards,
M Mahbub
