Bug in reusable block with form

  • Resolved MattGeri

    (@mattgeri)


    2 years, 9 months ago

    When creating a re-useable block in Gutenberg and adding a form to it, the form does not work and always errors out. The form does display, but when submitting, it gives an error that something went wrong.

    When I convert the block back to a regular block (not reusable) the form starts working and I can submit and receive the response via email.

    Any idea why this is happening?

    • This topic was modified 2 years, 9 months ago by MattGeri.
Viewing 7 replies - 1 through 7 (of 7 total)
  • BSF – Judith Pete

    (@judith0)

    2 years, 9 months ago

    Hi @mattgeri,

    Thanks for writing to us.

    I have been able to reproduce this issue, please allow me pass this to the dev team to look into it.

    I request your patience and understanding.

    In the meantime please feel free to contact us in case of any other queries.

    BSF – Judith Pete

    (@judith0)

    2 years, 9 months ago

    Hello @mattgeri ,

    The dev team has created a task for this and this means they are working on the fix which will be available in the coming updates.

    I request you keep an eye on our changelog which outlines the updates made every time they are made.

    Please feel free to contact us in case of any other queries.

    Thread Starter MattGeri

    (@mattgeri)

    2 years, 9 months ago

    This is a major bug and severely effected my business. I did not receive email requests from clients for a month. I’m a paying Astra user and I’m very disappointed in this.

    I will await the fix.

    Plugin Support BSF- Mohsin Ghouri

    (@mohsinbsf)

    2 years, 9 months ago

    Hi @mattgeri,

    Yes, it is a major issue, I can understand how much it is frustrating when things don’t work as expected. I am going to increase the priority of this issue so that it is fixed in upcoming release. For now, please use the form without reusable block.

    Have a nice day!

    BSF – Judith Pete

    (@judith0)

    2 years, 8 months ago

    Hi @mattgeri,

    This issue has been fix however the release is being compiled among other fixes and will be released in a few weeks time.

    I request your patience in the meantime.

    Please feel free to contact us in case of any other queries.

    BSF – Judith Pete

    (@judith0)

    2 years, 8 months ago

    Hi @mattgeri,

    This issue has already been fixed.

    Please update to the latest version 2.6.1.

    Please feel free to contact us in case of any other queries.

    Regards.

    Judith.

    BSF – Judith Pete

    (@judith0)

    2 years, 7 months ago

    Hi @mattgeri,

    It’s been a while since we heard from you. I am going to mark this as resolved.

    Please feel free to open a new thread in case of any other queries.

    Regards.

    Judith.

Viewing 7 replies - 1 through 7 (of 7 total)

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