Broken on IOS 9.3

  • Resolved sbtechnology

    (@sbtechnology)


    10 years ago

    I just upgraded to 4.5.1 but my customer tested the 4.5 FAQ on IOS 9.3 and you can’t click on the plus icon.

    this is the email from the customer.

    There seems to be an issue affecting some iDevice users that prohibits the ability to expand the sections within the FAQ. She will tap on the plus, but the section does not expand. We tested the site in the office on various devices and was able to replicate it on one device. The devices tested were:

    2 iPad Mini 2
    2 iPad Mini 3
    2 iPhone 6
    1 iPad Pro
    1 iPod Touch (5th generation)

    All devices are running iOS 9.3 or newer. One of the iPad Mini 3 failed to open the links. All other devices worked fine. We did some trouble shooting but were unable to resolve the issue with our own device. I’m not sure who is responsible for the website and its functionality, but this is beyond our scope.

    https://wordpress.org/plugins/html5-responsive-faq/

Viewing 1 replies (of 1 total)
  • ISHAN VARMA

    (@ishanverma)

    10 years ago

    Hello,

    I have just tested on iPad Air 2 with iOS 9.3.1 and Safari. Its working good.
    Can you tell me which browser you used for checking, so we can re-generate the bug and fix it.

    thanks
    Ishan

Viewing 1 replies (of 1 total)

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