Breaks the website

  • Resolved sajahsdesignstudio

    (@sajahsdesignstudio)


    10 months, 3 weeks ago

    Honestly, I love this plugin. Every time pages aren’t loading properly etc I redownload this plugin and it works wonders and everything is fixed BUT that’s the problem. It doesn’t play well with my websites. I use Avada, so I am thinking it clashes with it and the integrated Instagram plugin that comes with the Avada builder, it all stops working.

    On a clients website, her navigation on mobile doesn’t work when this plugin is enabled. It breaks a whole bunch of other little features as well. When something stops working on my websites, I instantly check to see if this is enabled, because if it is more often than not, this plugin doesn’t play well with others.

    I don’t know if you guys can do anything with that.

Viewing 2 replies - 1 through 2 (of 2 total)
  • Plugin Support Delyan Delov

    (@delyandelov)

    10 months, 3 weeks ago

    Hi @sajahsdesignstudio,

    Our plugin is tested with the Avada theme, and it should work without any issues. It is possible for some of the functionalities to conflict with some other plugins. If this is indeed the case, you can try disabling some of the Frontend options, then clearing the cache and checking your site.

    If this does not resolve the issue, I would recommend opening a ticket if you are a SiteGround customer so our technical support team can perform a deeper investigation of the issue.

    Thread Starter sajahsdesignstudio

    (@sajahsdesignstudio)

    10 months, 3 weeks ago

    That has never been the case for me. It never works 100% and on all my clients websites, I use Avada and they all vary in plugins. Especially the Instagram feature is always the first to go and then other little things always break. It’s what I expect every single time, I enable this plugin.

    However, I will apply your advice and disable the frontend options.

Viewing 2 replies - 1 through 2 (of 2 total)

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