Sorry for the delay, we’re working on this as the highest priority. Should have resolved and live in the next 12-24 hours.
No update will be necessary on your side. I’ll alert when it’s live.
Additionally for the fastest response for support, email pro@printf…..com
I’m getting same thing – Images are very blurry to print or PDF. Anything I can do on my end?
Thnx
Please share your site URL
We are looking into this.
@jpite The images on the page uses srcset to show different versions to different devices. The first image is what is getting picked up by PrintFriendly and it is a small blurry image (https://www.knowledgeleaderscapital.com/wp-content/uploads/2021/02/ScreenHunter-29-1-300×169.jpg)
We will be fixing this.
If I deleted (through FTP) the smaller res files and just left the main one (in this case: https://www.knowledgeleaderscapital.com/wp-content/uploads/2021/02/ScreenHunter-29-1.jpg) would PrintFriendly find it? If so, I may do that until you’ve got the update.
You will need to change the image tag. The src points to a low quality version.
<img loading="lazy" class="alignnone wp-image-21602" src="https://www.knowledgeleaderscapital.com/wp-content/uploads/2021/02/ScreenHunter-27-1-300x169.jpg" alt="" width="600" height="337" srcset="https://www.knowledgeleaderscapital.com/wp-content/uploads/2021/02/ScreenHunter-27-1-300x169.jpg 300w, https://www.knowledgeleaderscapital.com/wp-content/uploads/2021/02/ScreenHunter-27-1-768x431.jpg 768w, https://www.knowledgeleaderscapital.com/wp-content/uploads/2021/02/ScreenHunter-27-1.jpg 858w" sizes="(max-width: 600px) 100vw, 600px">
Deleting the file will not help
